Long Downtime and No Communication has experienced a very long downtime in early December 2023, and the communication from their end has been lacking. Customers have been left in the dark for days and services were down for at least 2 days straight. Many clients have had no access to their websites and their email accounts during this time.

Apparently, the servers went down due to a migration to a new datacenter, but another problem came to light when the servers went back up. Many users reported that their files were gone and they were seeing a directory listing page showing no contents – meaning their files have not been migrated at all!

This debacle with Hostek serves as another reminder that clients must take their own backups, even when their provider offers an automated backup service of some sort. Remember, if your data is important to you then you must back it up yourself!

In light of these recent problems with Hostek, one reliable alternative to them would be FrogeHost. FrogeHost offers a 100% uptime backed by an SLA, and this reliable service also comes with technical support that cares. You won’t be waiting for days for an answer in the event that an urgent issue comes up.

Want to sign up for a FrogeHost plan? Check out their hosting packages here: